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Vztah koučování, self-efficacy, engagementu a osobnosti zaměstnanců maloobchodní společnosti / The relationship of coaching, self-efficacy, engagement and personality of employees in retail

The aim of this thesis is to find a relationship between coaching, self-efficacy, employee engagement and personality traits according to the Big Five theory, that means openness to experience, conscientiousness, extraversion, agreeableness and neuroticism. In the theoretical part, the thesis is devoted to measuring the effectiveness of coaching interventions, with a focus on finding connections with the concepts of self-efficacy, engagement and personality traits. The empirical part describes a quasi-experimental research verifying the assumption, that coaching had a significant impact on all monitored independent variables. The experimental group consisted of store managers of unnamed retail company, which were divided into experimental and control group. The experimental group attended six coaching sessions over six months, focusing on any topic related to their work life. The control group did not attend any coaching session. Both groups were tested at the beginning of the coaching program and afterwards. Respondents completed three questionnaires - General Self-Efficacy Scale, Gallup Q12 questionnaire for engagement and NEO five-factor personality inventory. Based on the collected data and statistical analysis, a statistically significant difference was found between the pretest and posttest...

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:404700
Date January 2019
CreatorsZvěřinová, Kristýna
ContributorsHöschlová, Eva, Bahbouh, Radvan
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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