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Competing Values: Local Administrative Reform and Multiple Dimensions of Local Government Performance

Over the past several decades, governments have carried out many public administration reforms in order to enhance public sector performance. However, the focus of the research on administrative reforms has been on their adoption and implementation, while their impacts have rarely been carefully tested. At the local level, various reforms are designed, reflecting multiple and sometimes competing values. This study empirically examines the impacts of three major local administrative reforms--e-government, citizen participation and contracting--on three dimensions of local government performance (efficiency, effectiveness, and equity). For the empirical tests, this study carefully reviews the prior studies and measures the three local administrative reforms and their dimensions with data from several national surveys. This study also objectively measures multiple performance variables based on open archival sources, improving on prior studies that largely focused on internal outputs or a single performance dimension. This study finds that (1) three reform areas are usually not associated with efficiency; (2) e-management and administrative participation channels are positively associated with effectiveness; and (3) e-democracy and administrative participation channels are positively associated with equity. / A Dissertation submitted to the Reubin O’D Askew school of Public Administration and Policy in partial fulfillment of the requirements for the degree of Doctor of
Philosophy. / Summer Semester, 2013. / June 19, 2013. / effectiveness, efficiency, equity, performance, reforms, values / Includes bibliographical references. / Kaifeng Yang, Professor Directing Dissertation; Gerald. R. Ferris, Committee Member; William Earle Klay, Committee Member; Richard C. Feiock, Committee Member.

Identiferoai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_183850
ContributorsOh, Youngmin (authoraut), Yang, Kaifeng (professor directing dissertation), Ferris, Gerald. R. (committee member), Klay, William Earle (committee member), Feiock, Richard C. (committee member), School of Public Administration and Policy (degree granting department), Florida State University (degree granting institution)
PublisherFlorida State University, Florida State University
Source SetsFlorida State University
LanguageEnglish, English
Detected LanguageEnglish
TypeText, text
Format1 online resource, computer, application/pdf
RightsThis Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s). The copyright in theses and dissertations completed at Florida State University is held by the students who author them.

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