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Informing dialogue strategy through argumentation-derived evidence

In many settings, agents engage in problem-solving activities, which require them to share resources, act on each others behalf, coordinate individual acts, etc. If autonomous agents are to e ectively interact (or support interaction among humans) in situations such as deciding whom and how to approach the provision of a resource or the performance of an action, there are a number of important questions to address. Who do I choose to delegate a task to? What do I need to say to convince him/her to do something? Were similar requests granted from similar agents in similar circumstances? What arguments were most persuasive? What are the costs involved in putting certain arguments forward? Research in argumentation strategies has received signi cant attention in recent years, and a number of approaches has been proposed to enable agents to reason about arguments to present in order to persuade another. However, current approaches do not adequately address situations where agents may be operating under social constraints (e.g., policies) that regulate behaviour in a society. In this thesis, we propose a novel combination of techniques that takes into consideration the policies that others may be operating with. First, we present an approach where evidence derived from dialogue is utilised to learn the policies of others. We show that this approach enables agents to build more accurate and stable models of others more rapidly. Secondly, we present an agent decision-making mechanism where models of others are used to guide future argumentation strategy. This approach takes into account the learned policy constraints of others, the cost of revealing in- formation, and anticipated resource availability in deciding whom to approach. We empirically evaluate our approach within a simulated multi-agent frame- work, and demonstrate that through the use of informed strategies agents can improve their performance.

Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:554336
Date January 2011
CreatorsEmele, Chukwuemeka David
PublisherUniversity of Aberdeen
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation
Sourcehttp://digitool.abdn.ac.uk:80/webclient/DeliveryManager?pid=179453

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