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Die effek van multikulturele kommunikasie tydens publieke deelname

Thesis (MS en S)--Stellenbosch University, 2000. / ENGLISH ABSTRACT: South Africa has a long history of social and physical segregation, which is also reflected in
issues pertaining to the discipline of planning. In the past Apartheid policy and laws could be
blamed for this, but today difficulties in uniting the different cultures and in addressing
everyone's needs still exist. To date, the planning discipline has adopted a Western European
top down approach, largely ignoring the fact that the country comprises a number of different
cultures with different needs. In terms of a wide range of legislation, notably the Constitution
of 1996, South Africans are bound to address and accommodate this diversity.
Public participation is seen as a way to address these problems, as a result of which a number
of different laws and regulations pertaining to procedures broaden the extent of public
participation. Despite this, there is little visible evidence that the diversity of participants has
any real influence on planning processes or their end results. Public workshops and seminars
are frequently criticised because they are time-consuming and because participants have
different agendas. Although a good deal of research has been done on the streamlining of
procedures, not much attention has been given to the communication process and the nature
of constructive dialogue. It follows that a significant part of confusion could be attributed to a
lack of mutual understanding during the communication process and to faulty decoding or
interpretation of message content.
In this study project research was undertaken on the different aspects of communication and
the effect of it on interpretation. It was found in a case study of the Stellenbosch Integrated
Development Program (IDP), that disruption often occurred due to differences in
multicultural communication. Solutions, as presented by the participants and other writers, are
offered and discussed. / AFRIKAANSE OPSOMMING: Suid-Afrika het 'n lang geskiedenis van sosiale en fisiese segregasie, wat ook in die
beplanningsdisipline waarneembaar is. In die verlede kon blaam gelê word op
apartheidsbeleid en wetgewing, maar daar is tans nog steeds probleme om die verskillende
kultuurgroepe te verenig en om almal se behoeftes aan te spreek. Tot op hede is daar 'n sterk
Westers-Europese benadering gevolg, wat die feit ignoreer dat die land saamgestel is uit
verskillende kulture met verskillende behoeftes. In terme van 'n wye reeks wetgewing, veral
die Grondwet van 1996, word Suid-Afrikaners verplig om hierdie diversiteit aan te spreek en
te akkommodeer.
Publieke deelname word gesien as 'n manier om hierdie probleme aan te spreek, soos
aanbeveel deur wetgewing. Ten spyte hiervan, is daar min sigbare bewyse dat die diversiteit
van deelnemers wel enige invloed op die beplanningsproses of die eindresultate het. Publieke
werkswinkels en seminare word gekritiseer omdat dit so tydrowend is en omdat deelnemers
opdaag met verskillende agendas. Baie navorsing is reeds gedoen om die prosedure meer
vaartbelyn te maak, maar min aandag is gegee aan die kommunikasieproses en die aard van
konstruktiewe dialoog. Hier word aangevoer dat 'n groot gedeelte van die verwarring
toegeskryf kan word aan 'n gebrek aan gesamentlike begrip tydens die kommunikasieproses
en aan verkeerdelike dekodering van die boodskap se inhoud.
In die studie is navorsing gedoen oor die verskillende aspekte van kommunikasie en die effek
daarvan op interpretasie. Daar is gevind tydens 'n gevallestudie van die Stellenbosch
Geïntegreerde Ontwikkelingsprogram (GOP) dat ontwrigting voorkom as gevolg van
verskille in multikulturele kommunikasie. Oplossings word aangebied en bespreek soos
voorgestel deur sommige van die deelnemers en ander skrywers.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/51695
Date12 1900
CreatorsDu Toit, L. H.
ContributorsWelch, C. T., Stellenbosch University. Faculty of Economic & Management Sciences . Dept. of Sustainable Development Planning & Management.
PublisherStellenbosch : Stellenbosch University
Source SetsSouth African National ETD Portal
Languageaf_ZA
Detected LanguageUnknown
TypeThesis
Format101, [8] p.
RightsStellenbosch University

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