The research investigates the health services of Pakistan by exploring current
Human Resource Development (HRD) practices and social skills training
opportunities for the development of nursing staff. The research aims to explore
the best practice in social skills and competency development through HRD
activities by detailing a project to identify the learning needs of registered nurses
leading to improved quality care services. An exploratory research approach has
been adopted to achieve research objectives. This mixed method oriented
research, is primarily quantitative case study, supplemented by qualitative
interviews to validate and enrich data findings from questionnaires to substantiate
the research. The data was collected through 600 questionnaires and 10
interviews from five major public hospitals of Lahore, Pakistan. The research has
identified multiple and diverse challenges of inadequate and improper HRD
infrastructure, transformational leadership and participative style of management
is resulting into degenerating attitudes and negative behaviours thus causing
further slump. These counterproductive elements are failing to imbibe positive
social skills and abilities in nursing staff resulting in creating impediments in
deliverance of quality care services. This clearly indicates that there is no policy
in place therefore, based on empirical evidences, as well as critical review of the
literature, it proposes a model for achieving critical social skills development
through training and development in order to achieve quality care standards
based on the broad and long-term perspective of the strategy of input, process,
output and outcome to support nursing sector, social skills development in
particular to achieve optimum quality care objectives.
| Identifer | oai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/19166 |
| Date | January 2020 |
| Creators | Shahzad, Rana U. |
| Contributors | Analoui, Farhad |
| Publisher | University of Bradford, Department of Peace Studies and International Development, Faculty of Management, Law and Social Sciences |
| Source Sets | Bradford Scholars |
| Language | English |
| Detected Language | English |
| Type | Thesis, doctoral, PhD |
| Rights | <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/3.0/"><img alt="Creative Commons License" style="border-width:0" src="http://i.creativecommons.org/l/by-nc-nd/3.0/88x31.png" /></a><br />The University of Bradford theses are licenced under a <a rel="license" href="http://creativecommons.org/licenses/by-nc-nd/3.0/">Creative Commons Licence</a>. |
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