Te aim of the research dissertation thesis is to introduce transactional analysis as a practi- cal tool applicable for efective communication with clients in low-threshold addictology services. Te main objective is the discovery of ego-states that clients use in communication with employees, determining the representation of individual ego-states at both client and employee side. A partial goal is to observe the methods of communication with the client, which lead to the provision of services in the framework of Adult to Adult transactions. Te output usable in real life is a manual of communication between employees and clients using principles of transaction analysis. Te research group consists of 88 observed, recorded and evaluated interviews between employees and clients of the low-threshold addictology service Drop In Prevention and Treatment of Drug Addiction Center, specifcally in the Drop In Low-threshold Center. Tey were active users of illegal addictive substances who have requested some service from the spectrum of harm reduction services at the time of the research. Te thesis uses qualitative research in the form of text and word analysis used in the com- munication of clients and employees in the Drop In Low-threshold Center with the aim of capturing the usual communication...
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:411542 |
| Date | January 2020 |
| Creators | Staňková, Nora |
| Contributors | Šulová, Lenka, Šípek, Jiří, Kalina, Kamil |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/doctoralThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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