The subject of this Master thesis is to identify the current situation and find an optimal solutions for communication; especially for e-communication between Municipal District Prague 9 and citizens, based on outcomes from surveys conducted with the citizens, employees and observe other Municipal offices. The theoretical part is mainly focused on the interpretation of terms, some of the relevant types of e-communication, methodology and process of market research. In the practical part is depict the current situation, further analyzed the outcome from the conducted survey research and the resulted suggestions and recommendations. I strongly believe that the outcomes from this Master thesis will contribute to achieve a desired objective of Municipal District Prague 9, which is optimal satisfaction of their citizens.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:222559 |
| Date | January 2010 |
| Creators | Hladík, Jiří |
| Contributors | Toman, Leoš, Mikulec, Luděk |
| Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
Page generated in 0.0018 seconds