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An empirical investigation of the successful implementation of quality management in service organisations /

Thesis (Ph.D.) -- University of Western Sydney, 2000. / "Submitted in partial requirement for the degree of Doctor of Philosophy" Bibliography : leaves 274-333.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/223762085
Date January 2000
CreatorsMahmood, Zahid.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceView thesis

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