This study focuses on how and why people become ready to interact with certain
information systems (IS) based on their previous experiences with the same and/or
similar systems. User-system interaction can be regarded as a mediated and collaborative
human activity between a user and a system with the motive of transforming raw
information into useful outcome. Using Activity Theory as a paradigm, this study
conceptualizes a user-system interaction model that specifies the mediating relationships
involved.
Based on the user-system interaction model, this study proposes a psychological
construct, Information System Interaction Readiness (ISIR), that indicates how an
individual is prepared and willing to interact with a system within a user context. This
construct advances a developmental view of how previous IS experiences may affect
user future behavior. Compared with other constructs as predictors of user behavior,
such as computer self-efficacy and intention to use, ISIR takes how IS user behavior is
mediated into account. To operationalize and measure the ISIR construct, this study develops a
measurement instrument for ISIR using the technique of facet analysis and the semantic
differential scale type. To explore how user experiences with a system lead to the
formation of ISIR, this study identifies the psychological antecedents of ISIR. This
enables the discussion of how general IS capabilities, including interactivity,
personalization and context-awareness, may affect ISIR through these antecedents.
Because ISIR is a user-, system- and context-specific construct, this study also
identifies and discusses the personal and situational factors that may affect ISIR. Putting
all these relationships together results in a research framework of ISIR. To validate the
ISIR measurement instrument and test the ISIR research framework, several laboratory
studies were conducted. The results indicated that the ISIR instrument was valid and the
ISIR framework was sound. Finally, the contributions and limitations of this study are
discussed.
| Identifer | oai:union.ndltd.org:tamu.edu/oai:repository.tamu.edu:1969.1/4316 |
| Date | 30 October 2006 |
| Creators | Sun, Jun |
| Contributors | Poole, Marshall Scott |
| Publisher | Texas A&M University |
| Source Sets | Texas A and M University |
| Language | en_US |
| Detected Language | English |
| Type | Book, Thesis, Electronic Dissertation, text |
| Format | 907327 bytes, electronic, application/pdf, born digital |
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