This study proposes a seven step evaluation model for evaluating
library services using criteria based on community needs. The
evaluation modal does not concern itself with direct measures of
library processes but with examining the end product of those
library processes in the form of services offered to the library's
community. The model is intended to reveal discrepancies between
community needs and library outputs and provide planning steps which
will assist the professionally competent librarian to match library
outputs to community needs. The final step in the evaluation model
is intended to provide data on library effectiveness in meeting
community needs.
For the purposes of this study "library community" is defined as
the target population for a particular library, encompassing non-users
as well as actual users. Every library is intended to provide services
to a specific community unique to itself. The model is presented as a
general model, with implementation guidelines and checklists, as a
basis for developing an evaluation plan for the specific situation of
each individual library.
A pilot study based on the evaluation model is described. The
pilot study consisted of an evaluation of the Audiovisual Services
section of the Australian National University Library and was conducted
over an eighteen month period. The pilot study demonstrated the
effectiveness of the evaluation model as a planning tool for matching
library services to community needs.
| Identifer | oai:union.ndltd.org:ADTP/218919 |
| Date | January 1982 |
| Creators | Evans, Idris John, n/a |
| Publisher | University of Canberra. Education |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
| Rights | ), Copyright Idris John Evans |
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