本研究以「使用與滿足」理論探討圖文創作部落格閱聽人使用行為,以時常造訪圖文創作部落格之網友為研究對象,本研究利用「問卷調查法」與「深度訪談法」進行研究,兼顧量化及質化兩種研究途徑。透過網路問卷抽樣調查方式,回收有效問卷325份,並針對知名圖文創作部落客及圖文創作部落格的重度使用者進行深度訪談。
本研究目的在探討圖文創作部落格讀者使用動機、使用行為、滿意度、忠誠度變數之內涵。分析不同人口統計變數對使用動機、使用行為、滿意度與忠誠度之差異性。檢定使用動機、使用行為對滿意度與忠誠度之關係。經由量化分析與質化訪談對經營圖文創作部落格之部落客提出行銷建議。
研究結果顯示圖文創作部落格讀者以女性上班族為主,年齡層以21-35歲居多,教育程度以大專為最多,居住地區以北部為主。圖文創作部落格之使用動機以「休閒娛樂動機」因素最高。在使用行為方面,讀者通常每天或每3-5天就會回訪一次,可見圖文創作部落格的讀者黏著度高。在使用滿意度上整體滿意度偏高,其中以「歡愉滿意度」因素最高。在使用忠誠度上則以「再訪忠誠度」因素最高。
經過質化與量化的分析,本研究建議想經營圖文創作部落格之部落客,應多著墨於有趣、好笑、生活化及流行話題的相關內容,並提高發文頻率,藉由舉辦實體活動,結合虛擬與實體創作,達到延伸性的長久經營。 / In this study, "uses and gratifications" theory of creative graphic blog audience usage behavior. To the users frequently visit the creative graphic blog as the research object. The present study, use"questionnaire" and " interviews" to research, both quantitative and qualitative study of two kinds of ways. Sample survey questionnaire via the Internet way, 325 questionnaires were usable, and for the well-known graphic creative bloggers and fax heavy users interviews.
The purpose of this study was to explore the use of creative graphic blog readers motivation, behavior, satisfaction, loyalty variables of the content.Analysis of different demographic variables on the use of motivation, and use of satisfaction and loyalty of the differences. Test the use of motivation, and use of satisfaction and loyalty to the relationship. By quantitative analysis and qualitative interviews with creative graphic bloggers make marketing recommendations.
The results showed that creative graphic blogs for readers are women, mainly of office workers, mostly age to 21-35 years of age, educational level to college as the most northern area of residence-based. To the use of motivation is "leisure motivation" factor in the highest. The use of behavior, the reader is usually every day or every 3-5 days would be a return visit, we can see creative graphics blog readers adhesion is high.
The use of satisfaction on overall satisfaction high, in which the "joy
satisfaction" factor high. On the use of loyalty by "revisit loyalty" factor in the highest.
Through qualitative and quantitative analysis, this study suggests that wish to create a blog of business creative graphic bloggers should be more to write about interesting, funny, daily life and popular topic relevant content and increase issued a document frequency, by holding physical activity, combination of virtual and physical creativity, to achieve an extension of long-term business.
Identifer | oai:union.ndltd.org:CHENGCHI/G0096941015 |
Creators | 黃郁珮 |
Publisher | 國立政治大學 |
Source Sets | National Chengchi University Libraries |
Language | 中文 |
Detected Language | English |
Type | text |
Rights | Copyright © nccu library on behalf of the copyright holders |
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