This master thesis deals with the evaluation of SAP customer quality using fuzzy logic theory and its application. The core of the work is to create models in the MATLAB and Microsoft Excel development environment. Also to use it to create and compare ratings of several customers with different parameters. Using the results, the company can determine the following procedure to solve customer’s problems.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:417708 |
Date | January 2020 |
Creators | Nezbedová, Katarína |
Contributors | Šebestová, Monika, Dostál, Petr |
Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
Source Sets | Czech ETDs |
Language | Slovak |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
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