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Aplikace fuzzy logiky pro hodnocení kvality zákazníků / The Application of Fuzzy Logic for Evaluation of Quality of Customers

This master thesis deals with the evaluation of SAP customer quality using fuzzy logic theory and its application. The core of the work is to create models in the MATLAB and Microsoft Excel development environment. Also to use it to create and compare ratings of several customers with different parameters. Using the results, the company can determine the following procedure to solve customer’s problems.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:417708
Date January 2020
CreatorsNezbedová, Katarína
ContributorsŠebestová, Monika, Dostál, Petr
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageSlovak
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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