The purpose of this study was to determine the prevalence of violence exhibited by clients towards Youth Protection workers. The sample consisted of 59 Youth Protection employees of Batshaw Youth and Family Centres who were given a questionnaire related to their experience with client initiated violence. The study attempted to identify several factors such as whether violence was an important issue for workers; whether there was a relationship between gender, job status or work experience and violence; whether training and policy adequately meet the needs of workers. The thesis concludes with recommendations to the agency on how to better deal with the violence issue and suggestions for future exploration in research, policy development, training and education.
Identifer | oai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:QMM.31034 |
Date | January 2000 |
Creators | Carroll, Cathy. |
Contributors | Rowe, William (advisor) |
Publisher | McGill University |
Source Sets | Library and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada |
Language | English |
Detected Language | English |
Type | Electronic Thesis or Dissertation |
Format | application/pdf |
Coverage | Master of Social Work (School of Social Work.) |
Rights | All items in eScholarship@McGill are protected by copyright with all rights reserved unless otherwise indicated. |
Relation | alephsysno: 001810821, proquestno: MQ70208, Theses scanned by UMI/ProQuest. |
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