Artificial Intelligence Lab, Department of MIS, University of Arizona / Electronic commerce (EC) and software agents are two
of the hottest fields of research in information science.
As the Internet is rapidly becomes a popular marketplace
for consumers and sellers of goods and services,
combining these two research areas offers lucrative opportunities
both for businesses wishing to conduct transactions
over the World Wide Web (WWW) and for developers
of tools to facilitate this trend.
The focus in this chapter will be on software agents
specifically designed for electronic commerce activities.
We will briefly describe the history of agent research in
general, defining characteristics of agents, and will touch
on the different types of agents. Following this introduction
we will describe the learning and action mechanisms
that make it possible for agents to perform tasks. Finally,
we will describe the issues associated with the
deployment of electronic commerce agents (ECAs).
| Identifer | oai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/106448 |
| Date | January 2000 |
| Creators | Chen, Kristin M., Chen, Hsinchun |
| Contributors | Shaw, M., Blanning, B., Strader, T., Whinston, A. |
| Publisher | Springer |
| Source Sets | University of Arizona |
| Language | English |
| Detected Language | English |
| Type | Book Chapter |
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