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Analýza chování uživatelů a výkonnosti vybraného elektronického obchodu / The Analysis of User's Behavior and Performance of the Selected E-shop

The thesis focuses on the behavior of users and the performance of the selected e-shop. The theoretical part of the thesis characterizes online shopping in the Czech Republic, commercial effectiveness of websites, and the most important online website traffic sources. The applied part of the thesis is devoted to competitive comparisons of attractiveness of supply and prices from the customer's perspective. The next part of the thesis characterizes user´s behavior and evaluates the effectiveness of various online marketing channels by using web analytics and user testing. The conclusion is devoted to recommendations aimed at increasing the performance of the particular e-shop.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:205486
Date January 2015
CreatorsPelikán, Hugo
ContributorsStříteský, Václav, Burian, Petr
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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