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Word-of-mouth : the effect of service quality, customer satisfaction and commitment in a commercial education context /

Thesis (Ph.D.)--University of Western Australia, 2006.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/271455177
Date January 2006
CreatorsTeo, Raymond.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceConnect to this title

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