A dissertation submitted to the Faculty of Arts in partial fulfilment of the requirements for the degree Master of Arts in the Department of Recreation and Tourism at the University of Zululand, South Africa, 1998. / The phenomenon of Bed and Breakfast accommodation is part of the tourism industry that is increasing almost in every city or town. The study examines:
♦ The role Bed and Breakfast accommodation has in tourism industry in Empangeni and Richards Bay.
♦ How do Bed and Breakfast proprietors conduct the business?
♦ Why Bed and Breakfast establishments are increasing in Empangeni and Richards Bay?
♦ What are the economic benefits and problems faced by Bed and Breakfast establishments?
♦ What is the future of Bed and Breakfast establishments?
The study reveals that Bed and Breakfast market (in Empangeni and Richards Bay) is dominated by business people and holiday makers. The Bed and Breakfast market faces growing competition from other parallel segments within the industry such as transport, tour operation and travel agents.
Findings reveal that Bed and Breakfast product is changing and extending its range of products by offering not only Bed and Breakfast but other services such as full service Bed and Breakfast and extended stay Bed and Breakfast. The results of the investigation emphasises that the viability of Bed and Breakfast accommodation should take into consideration factors such as right location, correct capacity and high level of utilisation.
The study reveals that most Bed and Breakfast establishments are operated and managed by owners. Findings indicate that the workforce is usually not more than eight people and the term of operation is less than eight years in both towns. Findings reveal that some Bed and Breakfast have used their personal savings, bank loans and others joint venture to start the business.
In conclusion, the study reflects that there is need for the industry to be regulated whereby schemes such as registration, classification and grading are applicable to Bed and Breakfast accommodation industry. The problems experienced presently in the Bed and Breakfast industry need the attention of all interested stakeholders no matter how big or small they are.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uzulu/oai:uzspace.unizulu.ac.za:10530/884 |
| Date | January 1998 |
| Creators | Nhlabathi, Zandile Florence. |
| Contributors | Magi, L.M., Bayon, S. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
| Format | application/pdf |
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