M.Phil. (Information Management) / This study was aimed at the discovery of in corporate advisory networks who act as agents to share information and knowledge. In the current competitive and often uncertain economic business environment, savvy executives need to leverage off the expertise of their company employees in order to service their customers effectively and remain competitive. Since not all employees in the company have expert knowledge, executives need to discover the advisory networks of expert employees embedded in formal organisational structures and encourage them to share and transfer their expert knowledge to novices and/or less experienced employees. In light of the current argument, a diagnostic technique known as social network analysis (SNA) was used to map out and measure the advisory relational X-ray patterns within organisational departments and across to other functional business units. Once the patterns are discovered and the key expert networked employees identified, knowledge sharing interventions are introduced to facilitate experts to share and transfer their information, knowledge, insights and experiences to other less knowledgeable employees within the departments and across to other functional areas in the organisation. The overall objective of this study is therefore to utilise the SNA technique to discover the experts in the corporate advisory networks whom will act as agents to facilitate information and knowledge sharing in the organisation to improve other employees’ work performance thereby enabling the organisation to meet and even exceed its strategic objectives...
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:12645 |
| Date | 20 October 2014 |
| Creators | Stavri, Evthemia |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
| Rights | University of Johannesburg |
Page generated in 0.0021 seconds