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The impact of cultural diversity on work relations in the physiotherapy department of a South African public hospital

M.B.A. / The 1994 democratic elections in South Africa implied transformation that expected to see all the South African citizens trying to make democracy work. This included government institutions making way for a non- racial government where people of different cultures were expected to work together in order to deliver a service to a South African diverse population. The purpose of this study was to determine the impact of cultural diversity on working relations in a physiotherapy department of a South African government hospital. A qualitative research approach was followed with focus groups (N=11) and one- onone interviews (N=4) conducted with members of the physiotherapy department. Data were analysed by categorising it into thoughts and later into themes. Results showed that cultural diversity has an effect on working relations of different racial groups. In addition, cultural diversity is also influenced by religion, education, language and upbringing. Recommendations for further research were made.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:8320
Date30 April 2009
Source SetsSouth African National ETD Portal
Detected LanguageEnglish
TypeThesis

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