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Consumer complaint behavior of new car owners : development and test of a theoretical model /

Thesis (Ph. D.)--Ohio State University, 1977. / Includes bibliographical references (leaves 197-208). Available online via OhioLINK's ETD Center.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/4083356
Date January 1977
CreatorsRobinson, Larry M.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceConnect to resource

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