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Improving availability awareness with relationship filtering

Awareness servers provide information about a person to help observers determine whether a person is available for contact. A trade -off exists in these systems: more sources of information, and higher fidelity in those sources, can improve peoples decisions, but each increase in information reduces privacy. In this thesis, we look at whether the type of relationship between the observer and the person being observed can be used to manage this trade-off. We conducted a survey that asked people what amount of information from different sources that they would disclose to seven different relationship types. We found that in more than half of the cases, people would give
different amounts of information to different relationships. We then constructed a prototype system and conducted a Wizard of Oz experiment where we took the system into the real world and observed individuals using it. Our results suggest that awareness servers can be improved by allowing finer-grained control than what is currently available.

Identiferoai:union.ndltd.org:LACETR/oai:collectionscanada.gc.ca:SSU.etd-01052006-142259
Date06 January 2006
CreatorsDavis, Scott M.
ContributorsMehta, Michael D., Kusalik, Anthony J. (Tony), Gutwin, Carl
PublisherUniversity of Saskatchewan
Source SetsLibrary and Archives Canada ETDs Repository / Centre d'archives des thèses électroniques de Bibliothèque et Archives Canada
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://library.usask.ca/theses/available/etd-01052006-142259/
Rightsunrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to University of Saskatchewan or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.

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