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Training Evaluation: Measuring the Benefits of Training with Levels of Behavioral Change

Employee training is designed to help ensure successful achievement of business goals. Training's expense encourages the investigation of behavioral changes. The present study evaluated behavioral changes that occurred as a result of a Business Process training course. A performance rating measure was designed to assess the behaviors addressed in the course. A group of 52 people took the training. Performance was measured using a pretest, and then posttest three months later. A control group of 52 people also responded to the performance measure twice, without training. A second control group of 52 took a posttest only. MANOVA results showed a significant difference between change scores at the .001 level, indicating that the training did change behavior. The control group posttest scores differed somewhat between the two control groups, indicating a possible pretest effect.

Identiferoai:union.ndltd.org:unt.edu/info:ark/67531/metadc500263
Date08 1900
CreatorsHorner, Melissa A. (Melissa Amy)
ContributorsJohnson, Douglas A., Beyerlein, Michael Martin, Martin, Sander, 1939-
PublisherUniversity of North Texas
Source SetsUniversity of North Texas
LanguageEnglish
Detected LanguageEnglish
TypeThesis or Dissertation
Formativ, 57 leaves, Text
RightsPublic, Copyright, Copyright is held by the author, unless otherwise noted. All rights reserved., Horner, Melissa A. (Melissa Amy)

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