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Procesní řízení ve veřejné správě a eGovernment / Business Process Management in Public Administration and eGovernment

The themes of this diploma work are the eGovernment in the Czech Republic and propose of effective communication with public administration. The first part examines the concept of eGovernment, compares different definitions and sets its own definition. Subsequently reveals the advantages and possible shortcomings of eGovernment and occupies with the principles in its implementation in public administration. The subject of the next section is a condition of eGovernment in the Czech Republic. It charts the development of its main pillars - data boxes, contact places Czech POINT and the system of basic registers. For each of them, I evaluate the current status and suggest possibilities for future development. The last part occupies with strategy for effective communication with public administration. Finally, I determine the main components for its successful implementation. The first main objective of this thesis is to evaluate the condition of eGovernment in the Czech Republic. There is crucial to reveal major shortcomings, including own suggestions of their eliminations and the possibility of further development. Another objective refers to effective communication with public administration. Its object is to design a strategy for this sphere. Consequently are defined pillars that will help increase communication efficiency. In the section on the analysis of the condition of eGovernment in the Czech Republic will be used different sources to achieve the objectives. These include articles on specialized servers, government press statements, journals, articles in the media and more. It will be used the rich experience of the author in relation to public services through his business activities. Strategy for effective communication will be determined by a number of methods adopted during the university studies. The work is contributive from the perspective of the public due to familiarization with the actual condition of the Czech eGovernment and also from the perspective of public administration through the proposal of partial improvements and solution of effective communication.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:149917
Date January 2012
CreatorsPávek, Jan
ContributorsŘepa, Václav, Potančok, Martin
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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