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A new model for e-business deployment in Libyan public universities

Electronic Business (e-Business) is recognised as being able to help organisations to achieve competitiveness benefits. In Libya, the uptake of e-business in the higher education sector has been relatively limited and ineffective. There is no guidance available to help Libyan universities to maximise their leverage by participating intelligently in e-business deployment. This research examines e-business deployment initiatives and provides insights and learning into how to successfully develop and implement these initiatives within universities in a developing country, specifically Libya. The aim of this research is to develop a robust framework to support an efficient e-business deployment focusing on the case of Libya. This is achieved by exploring selected completed and on-going successful initiatives and focusing on the barriers to, and the enablers of, these initiatives. As a result, the nature of successful e-business deployment is determined, and the e-business deployment requirements for universities in Libya are identified. A combination of research methodology approaches has been engaged in this research. Firstly, an extensive review of literature took place to summarise and create the arguments around the main e-business models and their related dimensions, contributing to the development of e-business deployment research. Secondly, a qualitative approach based on case studies, include an explanatory investigation in three cases, is selected as an appropriate methodology for this research. Questionnaires and semi-structured interviews are conducted to gather data from selected universities. The results show that Process, People and Technology barriers are the main barriers facing e-business deployment in Libyan universities. The collected data was analysed and problems were identified; as a result, the elements for a holistic approach to manage e-business deployment emerged. Based on the findings, an e-business deployment model is developed to provide a holistic approach for universities to plan, perform and review their e-business levels, as well as uncovering the main barriers preventing these universities from expanding e-business development. Also, a model of the implementation process of e-business deployment is proposed. From a practical point of view, this research provides realistic implications for decision makers and officials within Libyan universities involved in the process of planning, developing and implementing e-business initiatives.

Identiferoai:union.ndltd.org:bl.uk/oai:ethos.bl.uk:712697
Date January 2017
CreatorsBakeer, Ali
ContributorsWynn, Martin ; Zhang, Shujun
PublisherUniversity of Gloucestershire
Source SetsEthos UK
Detected LanguageEnglish
TypeElectronic Thesis or Dissertation
Sourcehttp://eprints.glos.ac.uk/4562/

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