Observing and registering emotional satisfaction of customer contacts for customer satisfaction & loyalty /

Description

Thesis (doctoral)--Universiteit van Amsterdam, 2007. / Description based on print version record. Includes bibliographical references.

Links & Downloads

1. http://www.netlibrary.com/urlapi.asp?action=summary&v=1&bookid=259101

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/311875001
Date	January 1900
Creators	Güngör, Hüseyin.
Publisher	[Amsterdam] : Amsterdam Univ. Press,
Source Sets	OCLC
Language	English
Detected Language	English
Type	Electronic books.