Drucker (1994) pointed out that the management of non-profit organization is not driven by profit-making motives, but lead by a mission. Support for the organization is derived from a mission that responds to social needs. In today faced liberal and multifaceted society, the development of non-profit organizations will face competition like ordinary business enterprises. It is an important issue to the non-profit organization of how to gain confidence from the general public. This is also what motivated this study. Therefore, the objectives of the study are: (1) to understand the perspectives of social welfare non-profit organizations on capacity building; (2) to understand how social welfare non-profit organizations build organizational capacity; and (3) to investigate the relationships between capacity building, organizational effectiveness and public confidence in social welfare non-profit organizations.
The subject of the study includes non-profit organizations in the city and county of Kaohsiung and Ping-Tung that provide social welfare related services. A mail questionnaire was distributed and the results analyzed by SPSS statistical software.
The capacity building and competency model developed by Paul C. Light (2004) was used in explaining the relationship between capacity building and organizational effectiveness. The results of the study show, through capacity building, organizational effectiveness can be improved which further leads to credibility. In fact, the key link to capacity building is not between organizational effectiveness and public confidence, but between organizational capacity and effectiveness. But, through efforts in capacity building, not only does organizational effectiveness becomes improved, the public credibility of the organization is also enhanced, thereby leading to confidence.
| Identifer | oai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0827107-093844 |
| Date | 27 August 2007 |
| Creators | SHIEH, CHIH-LING |
| Contributors | Ming-rea Kao, E.M.Wu, Pei-how Huang |
| Publisher | NSYSU |
| Source Sets | NSYSU Electronic Thesis and Dissertation Archive |
| Language | Cholon |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0827107-093844 |
| Rights | not_available, Copyright information available at source archive |
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