The purposes of this study were to: (a) provide a recent analysis of
technology infusion in career services offices (CSOs) in the southwest region
of the United States, (b) address the three recommendations from the 1998
Charoensri study of technology infusion in CSOs, and (c) provide an empirical
examination of the impact of selected technologies in CSOs since 1998.
Field survey methods were adopted and modified for use with electronic
distribution of the survey. A pilot study was conducted and suggestions were
incorporated into the final version of the survey. CSO members of the
Southwest Association of Colleges and Employers were electronically
surveyed in the summer of 2004. The overall usable response rate achieved
was 72.62%, nearly mirroring the 1998 response rate.
There are several findings from this study. First, significant differences
existed in CSO use of computer and communication technology in the 2004
national study compared to the 1998 regional study. The majority of the uses of technology by CSOs increased significantly over time. Second, significant
differences were found in the use of selected technologies/uses of technology
from the 2002 national study to the 2004 regional study. Third, institutional size
and type were significantly different related to the use of one-way and two-way
methods of communication and 15 selected uses of technology between
CSOs, other CSO staff, faculty, staff, students, alumni, and employers. Fourth,
CSOs have not increased the number of computer workstations from 2002 to
2004. Fifth, newer national vendor technology products used for job search
assistance tasks were slow to be utilized in the southwest region, but regionally
developed products were used more often. Finally, technology used to provide
many of the services provided to students, alumni, and employers received
above average satisfaction ratings (although varied) by CSOs.
Overall, the data gathered and analyzed through this study further
support previous research and confirm significant changes in CSO technology
use from 1998 to 2004. CSOs have also experienced significantly higher
technology use from 2002 to 2004. CSOs are satisfied with technology
products used in a variety of ways in their offices.
| Identifer | oai:union.ndltd.org:tamu.edu/oai:repository.tamu.edu:1969.1/6009 |
| Date | 17 September 2007 |
| Creators | Vinson, Bonita Desiree McClain |
| Contributors | Carpenter, Stan D., Cole, Bryan R. |
| Publisher | Texas A&M University |
| Source Sets | Texas A and M University |
| Language | en_US |
| Detected Language | English |
| Type | Book, Thesis, Electronic Dissertation, text |
| Format | 4358107 bytes, electronic, application/pdf, born digital |
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