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Development of Biographical Predictors of Cashier Turnover at a Convenience Store Chain

Subjects, 432 convenience store cashiers, were divided into long-tenure and short-tenure groups. Chi-square analysis of application blank information for a weighting sample drawn from both groups revealed two items which significantly (p < .05) differentiated between the long tenure and short-tenure groups: number of previous jobs and full-time/part-time preference. Response weights were computed for these two items and used to calculate composite scores for the remaining holdout sample. A significant reduction in turnover would have occurred at the highest composite score level, if used as a hiring cut off. Results were tempered by several considerations, including a high percentage of false negatives and an insignificant linear relationship between composite scores and tenure.

Identiferoai:union.ndltd.org:unt.edu/info:ark/67531/metadc500851
Date05 1900
CreatorsHuffcutt, Allen Ivan
ContributorsJohnson, Douglas A., Beyerlein, Michael Martin, Burke, Angela J.
PublisherUniversity of North Texas
Source SetsUniversity of North Texas
LanguageEnglish
Detected LanguageEnglish
TypeThesis or Dissertation
Formatv, 83 leaves : ill., Text
RightsPublic, Huffcutt, Allen Ivan, Copyright, Copyright is held by the author, unless otherwise noted. All rights reserved.

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