Abstract Purpose/Aim: The purpose of this paper was to identify the communication process at the company Cherry casino and see what opinions the employees had about it. Moreover, an evaluation of the used strategies was done and an analysis about what perhaps could be done to improve the attitude, communication and in the end the result for the company. Material/Method: The empirical material was gathered through qualitative interviews and theory application. Main results: The transmission of information regarding the regular work related information works just fine and the channels used are well chosen. But more large-scale information that deals with the company’s plans, strategies and targets is not handled in the right way. Neither is the respond. Many express a lack of dialogue. Therefore my main conclusions is to develop a more friendly touch within the company, create a dialogue and let people at the bottom of the hierarchy know what is happening. The best way to do this is through the Intranet and the increase of positive feedback. Keywords: Organizational communication, internal communication, casino, communication audit
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-6770 |
| Date | January 2006 |
| Creators | Hansson, Malin |
| Publisher | Uppsala universitet, Institutionen för informationsvetenskap, Uppsala : Institutionen för informationsvetenskap |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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