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Zvýšení efektivity obchodního oddělení ve vybrané IT společnosti. / Sales Department Efficiency Increase in Selected IT Company.

Main purpose of this thesis is creation of suggestions leading to sales department efficiency increase. Throughout the theoretical part three main approaches dealing with changes in organizations are introduced. These approaches are Process Management, Lean Management and Change Management. Some of the principles and methods introduced are then applied during suggestions development in the second (practical) part of the thesis. The second part begins with the introduction of the company and selected departments. It is thereafter followed by deep analysis of the current state resulting in main constraints discovery. Based on these findings specific suggestions for its elimination are developed. By elimination of these constraints the efficiency of sales department should be increased. Finally, quantification of expected benefits is performed and compared with the defined objectives.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:198458
Date January 2013
CreatorsVrtiška, Pavel
ContributorsŠvecová, Lenka, Ivan, Tomáš
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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