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The unconscious conscience of digital transformation: The Chief Compliance Officer?

Corporations around the globe are embracing Digital Transformation (“DT”) to enhance competitiveness
i.e., streamline operations, strengthen relationships with customers, and increase revenue.1
In this dynamic digital world, where data and algorithms are increasingly leveraged both for decisionmaking
and to achieve economic and social objectives, a relevant digital transformation requires corporations
to, not only onboard new technologies and ways of working, but also to address how they
will be using tech in a responsible, ethical, customer/consumer-centric, and sustainable way.2 Necessarily,
functions that directly impact the bottom line (like Sales, R&D, Supply Chain) are deeply engaged
in these DT efforts.3 The question is what role is and should Compliance be playing in these DT
efforts.
This thought piece focuses on the evolving role of the Compliance function in this rapidly developing
ecosystem, analyzing what role does – and should – the Compliance function play in DT and how
should the Compliance function future-proof itself to better manage the governance, risk, and compliance
(GRC) aspects of their corporation’s DT initiatives and better leverage the environment, social,
and governance (“ESG”) objectives of their company.
To address these questions, the authors interviewed two heads of Compliance at larger multinational
corporations and facilitated a Salon hosted by the Digital Legal Exchange, entitled 'The Role of Compliance
In Digital Transformation: Old Habits Risk Harm”. This event was attended by 12 participants
including several General Counsel and Compliance professionals. The Salon was conducted under
the Chatham House rule. All participants consented to an anonymised write up for these purposes.4
The purpose of this piece is to provoke more international, cross border discussion around the role of
Compliance in digital transformation.

Identiferoai:union.ndltd.org:DRESDEN/oai:qucosa:de:qucosa:86013
Date13 June 2023
CreatorsDeStefano, Michele, Parker, Isabel, Vulcano, Giorgia
Source SetsHochschulschriftenserver (HSSS) der SLUB Dresden
LanguageEnglish
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/publishedVersion, doc-type:article, info:eu-repo/semantics/article, doc-type:Text
Rightsinfo:eu-repo/semantics/openAccess
Relationurn:nbn:de:bsz:15-qucosa2-859569, qucosa:85956

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