Testing the effects of apology and compassion response in product-harm crises in situational crisis communication theory

Description

Thesis (M.A.)--Michigan State University, 2007. / Adviser: Yoonhyeung Choi. Includes bibliographical references.

Links & Downloads

1. http://libweb.cityu.edu.hk/cgi-bin/er/db/ddcdiss.pl?1451577

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/256395247
Date	January 2007
Creators	Lin, Ying-Hsuan.
Source Sets	OCLC
Language	English
Detected Language	English
Source	online access from Digital Dissertation Consortium