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Interviewer Trustworthiness and Intended Self-Disclosure as a Function of Verbal and Nonverbal Assurances of Confidentiality

This study attempted to clarify to what degree assurances of confidentiality and interviewer behavior protective of confidentiality impacted an interviewee’s trust of an interviewer and subsequent willingness to self-disclose. Ninety-six undergraduates were asked interview questions. Male and female subjects were divided into four conditions: confidentiality statement/protective behavior, confidentiality statement/nonprotective behavior, neutral statement/protective behavior, and neutral statement/nonprotective behavior. The Intended Self-Disclosure Questionnaire and Counselor Rating Form were used to measure self-disclosure and trustworthiness levels. Results did not support the main hypothesis that protective behavior would have a more significant impact on self-disclosure and trustworthiness than verbal assurances of confidentiality. However, assurances of confidentiality did lead to significantly higher trust levels. Responses to a post-questionnaire revealed over reporting of confidentiality instructions. Implications for therapy and future research are discussed.

Identiferoai:union.ndltd.org:ucf.edu/oai:stars.library.ucf.edu:rtd-5786
Date01 January 1985
CreatorsJordan, Randall G.
PublisherSTARS
Source SetsUniversity of Central Florida
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
SourceRetrospective Theses and Dissertations
RightsPublic Domain

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