The predominating theories on non-product-related attributes stretch only so far to explain why some brands do not manage to succeed on foreign markets where the product needs are essentially similar to their domestic markets. Therefore, the aim of this paper is to cast new light on the theoretical field of non-product-related attributes, by unveiling which non-product- related attributes affect consumer brand preferences on similar markets. This is done by studying consumer expectations on cosmetics brands in general and brand attitudes towards a Finnish cosmetics brand, on the Swedish market. The results suggest that most of the non-product-related attributes that are covered by predominating theories are still relevant for the formation of consumer preferences, but that new important attributes have also emerged. It was also found that the level of importance varies from attribute to attribute, and that some factors affect consumer preferences more than others. The findings serve as a basis for re-evaluating and expanding the theory of non-product- related attributes, and can help brands to succeed on similar markets.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:uu-355038 |
| Date | January 2018 |
| Creators | Hedlund, Jutta, Mattero, Karla |
| Publisher | Uppsala universitet, Företagsekonomiska institutionen, Uppsala universitet, Företagsekonomiska institutionen |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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