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Employee satisfaction : a service productivity and service quality issue : the case of airline cabin crew /

Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references (leaf 99-100).

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/51348540
Date January 1996
CreatorsLim, Choi-ling.
PublisherHong Kong : University of Hong Kong,
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
SourceView the Table of Contents & Abstract.

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