Measuring service quality in the leisure cruise industry /

Description

Thesis (DBA(DoctorateofBusinessAdministration) )--University of South Australia, 1999.

Links & Downloads

1. http://arrow.unisa.edu.au:8081/1959.8/82065
2. http://arrow.unisa.edu.au/vital/access/manager/Repository/unisa:43810

Tags

Customer relations

Consumer satisfaction

Customer services

Cruise ships

Additional Fields

Identifer	oai:union.ndltd.org:ADTP/267673
Creators	Lobo, Antonio Caridade.
Source Sets	Australiasian Digital Theses Program
Language	English
Detected Language	English
Rights	copyright under review