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Re-examining the role of counsellor empathy in compassion fatigue and compassion satisfaction

Figley’s (1995; 2002a) model of compassion stress/fatigue was used as a reference-point to re-examine the role of therapist/counsellor empathy in predicting therapist/counsellor compassion fatigue (CF) and compassion satisfaction (CS). The therapeutic alliance was also examined as a predictor of therapist/counsellor CF and CS. Participants included 146 female-identifying Canadian therapists/counsellors, aged 24-73 years. The Empathy Assessment Index (EAI), a social cognitive neuroscience-based empathy scale, gauged therapist/counsellor empathy; and the Working Alliance Inventory – Short therapist version (WAI-S) gauged therapist/counsellor perceptions of the strength of the therapeutic alliance. The Professional Quality of Life scale – Fifth edition (ProQOL-V) was the outcome measure for therapist/counsellor CF and CS. Contrary to Figley’s model, partial least squares path analyses determined that therapist/counsellor empathy was a significant inverse predictor of therapist/counsellor CF (R2 = .40 for total empathy-based CF model) and a significant positive predictor of therapist/counsellor CS (R2 = .16 for total empathy-based CS model). The therapeutic alliance likewise proved to be a significant inverse predictor of therapist/counsellor CF (R2 = .37 for total therapeutic alliance-based CF model) and a significant positive predictor of therapist/counsellor CS (R2 = .29 for total therapeutic alliance-based CS model). Personal Characteristics including age and years of clinical experience, and Workplace/Organizational factors including supervision and peer support, and percentage of non-distressing clients on therapist/counsellor caseloads, predicted less risk for therapist/counsellor CF and greater likelihood for therapist/counsellor CS. Additional analyses revealed that the therapeutic bond was equivalent to empathy in predicting therapist/counsellor CF, and stronger than empathy in predicting therapist/counsellor CS. / Graduate

Identiferoai:union.ndltd.org:uvic.ca/oai:dspace.library.uvic.ca:1828/11998
Date18 August 2020
CreatorsSchulz, Benjamin R.
ContributorsWalsh, William John Charles, Tasker, Susan L.
Source SetsUniversity of Victoria
LanguageEnglish, English
Detected LanguageEnglish
TypeThesis
Formatapplication/pdf
RightsAvailable to the World Wide Web

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