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Increasing creative fluency in organizational environments: A comparison of the relative impact between environmental factors

Changes brought about primarily by accelerating information technology have
elevated innovation to the forefront of organizations’ strategic concerns as the only
sustainable competitive advantage. Innovation in turn requires organizational
environments where creativity is supported and fostered. The vital initial step in an
effective change effort to bring about more creative organizational environments is to
conduct an assessment. However, no new creativity assessment instrument has been
developed in over two decades.
This study presents the findings from a new organizational creativity assessment
instrument, supplemented with data from a qualitative data-collection process involving
in-depth interviews with a few representative employees from each organization. The
development of the instrument draws upon recent creativity literature, primarily
theoretical and anecdotal, resulting in 28 questionnaire items. Each item represents a
potential environmental influence of creativity in a particular organization. One subset is physical or tangible environmental factors, such as the building where people work, as
well as less tangible factors, such as “management response.”
The instrument was administered in four different organizations in four different
industries in an effort to begin to determine the utility of the instrument (n = 81). The
results from the different organizations, including straightforward statistical tests,
facilitated comparisons of differences in the amount and type of creativity supports
between organizations. The qualitative data provided a check of confirmatory detail to
the quantitative results, as well as providing rich contextual detail.
A factor analysis was conducted on the overall results in order to determine if
there was a possible underlying structure to the multitude of variables included in the
survey instrument. The analysis revealed five factors, Creativity Management Process,
Cultural Support Mechanisms, Organizational Inputs, Discussion Stimuli, and
Organizational Helpfulness.
Overall, the major conclusion is that the instrument is a potentially useful tool
warranting further development and refinement and, ultimately, a full test of its validity
and reliability. Also, the qualitative data added valuable context to understanding an
organization’s creativity culture, as well as providing confirmatory support for the
survey findings. An additional finding is that physical aspects of the environment were
not recognized as significant factors in influencing organizational creativity.

Identiferoai:union.ndltd.org:tamu.edu/oai:repository.tamu.edu:1969.1/ETD-TAMU-2962
Date15 May 2009
CreatorsWurtz, William
ContributorsJuntune, Joyce, Nash, William
Source SetsTexas A and M University
Languageen_US
Detected LanguageEnglish
TypeBook, Thesis, Electronic Dissertation, text
Formatelectronic, application/pdf, born digital

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