This thesis demonstrates that it is paramount to develop crisis-preparedness strategies and practices based on empirical research, in order to improve an organisation‘s ability to manage effectively and, ultimately to survive, a high-profile crisis event. Although there are many high-profile crises that have been managed successfully by applying strategies to make organisations more resilient, there is still considerable confusion and uncertainty about the way these crises have been evaluated and the way their success can be measured in relation to other crises.There are no international crisis-preparedness standards in relation to a set of crisis outcomes indicators that could be applied. This lack of empirically proven relationships between crisis-preparedness strategies and their effect on crisis outcomes makes the identification of effective strategies very difficult. Case studies, anecdotal evidence and a limited number of empirical crisis management studies (i.e. effect on share price) suggest a great variability in the effectiveness of certain strategies and practices that have produced inconclusive results. This study analyses the strategies variability to advance knowledge in the field of crisis management. (For complete abstract open document)
| Identifer | oai:union.ndltd.org:ADTP/245613 |
| Creators | Del Rio, Victor |
| Source Sets | Australiasian Digital Theses Program |
| Language | English |
| Detected Language | English |
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