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Integration of Cross-Cultural Communication and Team Performance

In today's globalized world, effective communication and cross-cultural collaboration are essentialfor success, particularly within multicultural teams. This thesis investigates the intricate interplaybetween language proficiency, cross-cultural adaptability, and team performance in the context ofmulticultural teams. Addressing gaps in understanding how language proficiency and crossculturaladaptability impact cross-cultural communication and team performance withinmultinational corporations in Sweden, this study utilizes structured surveys distributed amongemployees in Swedish multinational corporations with at least one year of work experience. Atotal of 117 employees participated in the initial survey distribution, with 103 valid responsesincluded in the final analysis. This study’s findings shed light on the nuanced influence of language proficiency and culturaladaptability on team performance in multicultural settings. While language proficiencydemonstrates a positive correlation with team performance (β=0.247), its impact appears lesspronounced when English, as a second language, becomes the common communication ground.Conversely, cultural adaptability exhibits a strong positive correlation with team performance(β=0.663), highlighting its critical role in navigating the complexities of diverse teams. Thesefindings suggest that in multicultural environments where a shared second language is used,fostering cultural adaptability may be particularly important for maximizing team performance. This research contributes to the understanding of language proficiency and cross-culturaladaptability within multicultural teams, offering insights for optimizing team dynamics andfostering collaboration in diverse work settings. By recognizing the complexities of languageproficiency and its interaction with team dynamics, organizations can enhance their effectivenessin a globalized business environment.

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:ltu-107653
Date January 2024
CreatorsAluth Patabedige, Niluka Sandamali, Hemmati, Azin
PublisherLuleå tekniska universitet, Institutionen för ekonomi, teknik, konst och samhälle
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeStudent thesis, info:eu-repo/semantics/bachelorThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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