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Introduction of POSO concept by WILO AB and its Benefits for the Company

The Swedish branch of the WILO Group and the daughter of the WILO AG, which is one of the biggest producer of pumps worldwide, is going to introduce a new business organization concept in Sweden and evolve the present company's structure into a more customer-oriented one (Project-Oriented-Service-Organization) based on the experiences of the parental company in Germany – WILO AG. A new service approach is going to be introduced by a company, which deals with business-to-business customers. Although manufacturers of industrial goods and equipment turn their interest from single transactions to doing business on the long-term scale with their customers, but still not many companies are in this process

Identiferoai:union.ndltd.org:UPSALLA1/oai:DiVA.org:vxu-1299
Date January 2006
CreatorsWielgosz, Wojciech, Tourlova, Anna
PublisherVäxjö universitet, Ekonomihögskolan, EHV, Växjö universitet, Ekonomihögskolan, EHV, Växjö : Ekonomihögskolan
Source SetsDiVA Archive at Upsalla University
LanguageEnglish
Detected LanguageEnglish
TypeLicentiate thesis, comprehensive summary, info:eu-repo/semantics/masterThesis, text
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess

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