This thesis deals with the identification of customer requirements laid down in the document Formel Q. Based on the requirements of the verification of whether the organization meets these customer requirements. Verification of compliance with customer requirements is accomplished by performing the process and product audit of the organization.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:230844 |
| Date | January 2013 |
| Creators | Kutypa, Tomáš |
| Contributors | Kotek, Luboš, Fiala, Alois |
| Publisher | Vysoké učení technické v Brně. Fakulta strojního inženýrství |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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