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Výzkum požadavků zákazníka a vnímání značek kvality u produktů určených pro děti / Research on customer requirements and perceptions of quality marks for products intended for children.

The aim of this thesis is to research customers' requirements for products for children and their perception of quality marks awarded to those products. Research focuses detection of possible changes in the shopping behavior of parents, customer preferences when buying baby products, willingness to inquire about dangerous products and knowledge of quality marks for products intended for children. Results showed that the primary requirement of customers for products is quality. Revealed further customer demand for quality marks, but also their low awareness of these marks.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:124853
Date January 2009
CreatorsAndrejsek, Miroslav
ContributorsHykš, Ondřej, Plášková, Alena
PublisherVysoká škola ekonomická v Praze
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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