The Master’s thesis is focused on the customer satisfaction with support centre of the company Zebra Technologies. Based on analysis of the current state is selected critical site to be resolved by available resources. The Master’s thesis proposes possible approaches to solving this critical site based on the theoretical basics of quality management in enterprises.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:377968 |
| Date | January 2018 |
| Creators | Dvořák, Milan |
| Contributors | Havlena, Adam, Bartes, František |
| Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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