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Analýza a zhodnocení měření spokojenosti zákazníků / Analysis and evaluation of measuring customer satisfaction

The main aim of this diploma thesis is based on the analysis of services provided by the newly renovated hotel, which is located in the center of the small town Jaroměřice nad Rokytnou and analysis of the customer satisfaction with these hotel services provided.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:136949
Date January 2012
CreatorsBURDOVÁ, Monika
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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