Assessing value of IT infrastructure investments has been both difficult and ambiguous. This research develops and tests a conceptual framework to understand the productivity process. A lagged and recursive framework is used to trace the relationship between IT infrastructure investments, infrastructure design, and organizational productivity along with contingencies of IT management and the environment. A major contribution of this study is the use of the systems perspective to disaggregate the concepts of IT infrastructure and productivity into collectively exhaustive types. Findings reveal that IT investments do not significant affect productivity but do so when used to develop an IT infrastructure design. IT management is seen to strongly influence IT infrastructure design. Similarly, organizational environment appears to significantly influence the type of productivity focus for a firm. The study adds to the existing body of knowledge through a holistic investigation of the multi-level relationship between IT infrastructure configurations, contingencies, and productivity.
| Identifer | oai:union.ndltd.org:LSU/oai:etd.lsu.edu:etd-0722103-113753 |
| Date | 24 July 2003 |
| Creators | Datta, Pratim |
| Contributors | Helmut Schneider, Suzanne Pawlowski, Peter Kelle, Ye Sho Chen, Jorge Aravena |
| Publisher | LSU |
| Source Sets | Louisiana State University |
| Language | English |
| Detected Language | English |
| Type | text |
| Format | application/pdf |
| Source | http://etd.lsu.edu/docs/available/etd-0722103-113753/ |
| Rights | unrestricted, I hereby grant to LSU or its agents the right to archive and to make available my thesis or dissertation in whole or in part in the University Libraries in all forms of media, now or hereafter known. I retain all proprietary rights, such as patent rights. I also retain the right to use in future works (such as articles or books) all or part of this thesis or dissertation. |
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