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Previous issue date: 2014-05-09 / The complexity of information and its computerization generate large changes in the development of knowledge. In this scenario, the Purchasing area has undergone significant changes and have been considered strategic in many organizations. Depending on the company size and market segment, it is estimated that total spending by companies with purchases ranging from 50 % to 80 % of gross revenue. Therefore, reductions in the cost of acquisitions impacting significantly on the financial results of the company. The purpose of this paper is to analyze the evolution of the shopping area in organizations, to present some concepts, analyze the influence of electronic trading in the percentage of annual gross revenue that is committed to purchasing products and contracting services, candor procurement processes, lead time internal customer service and the risk of diversion, embezzlement and fraud in procurement transactions. Due the educational segment undergoing a process of expansion in course offerings and improving quality of service, it was possible to associate it with the theories discussed on increasing market competitiveness and the need to improve processes on purchases. Three Institutions of Higher Education (IHE) that use the same Electronic Trading System (ETS) were selected because the aim was to analyze the effectiveness of using the tool before the events described in this study. The study combines the support of ETS in organizations before the stimulation and complexity of information, which directly affect the management of companies. After analysis of the research, it is evident that the ETS is an essential tool in the development of purchasing processes, new methods of negotiation and governance / A complexidade das informa????es e sua informatiza????o geram grandes mudan??as no desenvolvimento do conhecimento. Neste cen??rio, a ??rea de Compras passou por transforma????es significativas, vindo a ser considerada estrat??gica em muitas organiza????es. Dependendo do tamanho da empresa e setor, calcula-se que o total gasto pelas empresas com compras varia de 50% a 80% da receita bruta. Portanto, redu????es no custo das aquisi????es repercutem de forma significativa no resultado financeiro da empresa. O prop??sito deste trabalho ?? analisar a evolu????o da ??rea de compras nas organiza????es, apresentar alguns conceitos, analisar a influ??ncia das negocia????es eletr??nicas no percentual do faturamento bruto anual que ?? comprometido com compra de produtos e contrata????o de servi??os, lisura nos processos de compras, tempo de processamento do pedido ao cliente interno e o risco de ocorr??ncia de desvios, desfalques e fraudes nas transa????es de compras. Devido ao segmento educacional passar por um processo de expans??o na oferta de cursos e na melhora da qualidade do servi??o prestado, foi poss??vel associ??-lo com as teorias abordadas sobre a crescente competitividade no mercado e a necessidade de aprimorar os processos em compras. Foram selecionadas tr??s Institui????es de Ensino Superior (IES) privadas que utilizam o mesmo Sistema Eletr??nico de Negocia????o (SEN), pois o objetivo foi analisar a efetividade da utiliza????o da ferramenta perante as hip??teses descritas neste estudo. O estudo associa o suporte do SEN nas organiza????es perante a dinamiza????o e a complexidade da informa????o, que afetam diretamente na gest??o das empresas. Ap??s an??lise da pesquisa, fica evidente que o SEN ?? uma ferramenta essencial no desenvolvimento dos processos de compras, novos m??todos de negocia????o e governan??a
| Identifer | oai:union.ndltd.org:IBICT/oai:132.0.0.61:tede/366 |
| Date | 09 May 2014 |
| Creators | Dupas, Danilo |
| Contributors | Barbero, Edson Ricardo, Armando, Eduardo, Silva, Jos?? Mauricio Conrado Moreira da |
| Publisher | FECAP - Faculdade Escola de Com??rcio ??lvares Penteado, Mestrado em Administra????o de Empresas, FECAP, BR, Administra????o estrat??gica |
| Source Sets | IBICT Brazilian ETDs |
| Language | Portuguese |
| Detected Language | English |
| Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
| Format | application/pdf |
| Source | reponame:Biblioteca Digital de Teses e Dissertações do FECAP, instname:Fundação Aramando Álvares Penteado, instacron:FAAP |
| Rights | info:eu-repo/semantics/openAccess |
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