This study investigates the application of the cluster design space framework (CDSF) in developinga project-specific dashboard to visualize website health and performance withina content management system (CMS). Adopting a research-through-design approach, theproject emphasizes the importance of relevance and iterations in a design processes. Threedifferent data collection methods were employed: semi-structured interviews, a workshop,and a survey. Four expert users, all related to Knowit Experience and utilizing the sameCMS, participated in the study, providing data across all methods. Interview data wastranscribed and organized within predefined design space categories, while workshopand survey results were similarly aligned with these categories. Interestingly, all datacollection methods identified cluster number (5) Operational Decision-Making as the mostsuitable for this project. Drawing from interview responses and the final concept fromthe workshop, a high-fidelity prototype was developed to illustrate a potential dashboardvisualization. By applying the CDSF proactively in future designs, rather than retrospectively,this study aims to shed light on its potential to tailor and guide the design processfor future dashboard projects, encouraging effectiveness and precision.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:liu-205018 |
| Date | January 2024 |
| Creators | Kröll, Ilona |
| Publisher | Linköpings universitet, Människocentrerade system |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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