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Addressing complexity in product design : guidelines for product designers

Modern product design projects are often challenged by their interdisciplinary nature, increasing product complexity and time pressure. The challenge for product designers is to recall all relevant design aspects that are potentially applicable and important for the product to be designed at the right time. The negligence of certain design aspects may result in increased development costs and in inferior products. A recommended way to handle complexity in the design process is to work systematically, with checklists and guidelines offering a possibility to support product designers in this task. However, design guidelines that provide a comprehensive and generically content that support product designers holistically in their design projects are not readily available. Moreover, in-depth evaluations of the role, use, usefulness and usability of design guidelines are quite rare in the current literature.
Therefore, the research study presented in this thesis sought to accomplish two tasks: the generation of a comprehensive set of generic and practically aimed product design guidelines in a paper-copy format that holistically supports product designers in their often complex design projects; and the evaluation of these generated design guidelines with the purpose of determining their role, use, usefulness and usability for product designers.
A comprehensive and generically applicable set of product design guidelines in a ready-to-use paper-copy format that holistically provides in-depth information for the product design aspects that need to be considered during a design process was generated. Besides, a research study, using questionnaires and interviews, with product design students and professional product designers in New Zealand was carried out with the purpose of determining the role, use, usefulness and usability of the generated design guidelines for designers. As a consequence, valuable insights into the role of the guidelines as practitioners� design tool for professional designers and noteworthy findings about the role of the guidelines as educational tool for novice designers were obtained.
The findings suggested that the use of guidelines as a tool in the design process is generally not very prevalent due to the designers� lack of knowledge about the benefits, location and accessibility of useful product design guidelines. Furthermore, it has been found that the designers used the generated guidelines sporadically and driven by their interest or demand in the design aspects applicable to their projects. In terms of the guidelines� usefulness it has been identified that the guidelines evaluated were generically applicable to different projects and provided a specific in-depth content. The guidelines have also been found to be quite useful as educational, planning, management and evaluation tool for novice and professional designers.
However, in terms of the guidelines� usability, several problems were determined that made the generated guidelines too inefficient to be beneficial for the participants, especially for the professional designers. Accordingly, it has been concluded that a change of the guidelines� format into a digital interactive format, is likely to solve most of the identified problems and provide a useful and usable tool for product designers respectively.

Identiferoai:union.ndltd.org:ADTP/217506
Date January 2005
CreatorsGollner, Mark, n/a
PublisherUniversity of Otago. Department of Design Studies
Source SetsAustraliasian Digital Theses Program
LanguageEnglish
Detected LanguageEnglish
Rightshttp://policy01.otago.ac.nz/policies/FMPro?-db=policies.fm&-format=viewpolicy.html&-lay=viewpolicy&-sortfield=Title&Type=Academic&-recid=33025&-find), Copyright Mark Gollner

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