Service quality and customer loyalty in professional business service relationships an empirical investigation into the customer-based service quality concept in the Dutch advertising industry /

Description

Proefschrift Universiteit Maastricht. / Met lit. opg. - Met samenvatting in het Nederlands.

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1. http://arno.unimaas.nl/show.cgi?fid=5920

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Additional Fields

Identifer	oai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/150335242
Date	January 1997
Creators	Venetis, Karin Ariadne.
Publisher	[Maastricht : Maastricht : Universiteit Maastricht] ; University Library, Maastricht University [Host],
Source Sets	OCLC
Language	English
Detected Language	English
Type	Proefschriften (vorm)
Coverage	Nederland.